Privacy Policy

Powered by Toast
Last Updated: February 20, 2025

This Privacy Policy explains how Banana Leaf ATL (“Merchant,” “we,” “us,” or “our”) collects, uses, and shares personal information when you download and use the Banana Leaf ATL Mobile App (the “App”), and outlines your rights and choices regarding that information.
The App is powered by Toast, Inc. (“Toast”). For more information about Toast’s data practices, please visit:
https://pos.toasttab.com/privacy

Privacy Policy for Banana Leaf ATL Mobile App

1. Personal Information We Collect

We may collect the following categories of personal information through the App:

Contact Information

  • Name
  • Email address
  • Phone number
  • Address

Orders and Order History

  • Items ordered
  • Order date and time
  • Order amount, tips, and delivery details
  • Order frequency and preferences
  • Favorite locations or menu items

Payment Information

  • Payment card details (processed securely)
  • Apple Pay, Google Pay, or other payment methods

Location Data

  • Precise location (if enabled by you) for features such as nearby locations and map services
  • You may disable location access at any time via your device settings

Rewards and Gift Cards

  • Loyalty program participation, points, and redemptions
  • Gift card balances and transactions

Device and Usage Information

  • Device type, browser, IP address, identifiers, and carrier
  • App usage data (pages viewed, time spent, clicks, interactions)
  • Crash reports for troubleshooting and performance improvement

2. How We Use Your Information

App Functionality

  • Create and manage your account
  • Process orders and payments
  • Remember your preferences
  • Provide App features, including loyalty programs

Personalization

  • Recommend menu items and locations
  • Customize your App experience
  • Send notifications (which you can manage in settings)

Analytics and Improvements

  • Monitor App performance
  • Fix errors and improve functionality
  • Conduct analytics, forecasting, and internal business planning

Marketing and Business Operations

  • Send promotional communications (email, SMS, or other channels)
  • Advertise on third-party platforms based on your interests
  • Conduct market research and improve offerings

Legal and Security

  • Comply with legal obligations
  • Enforce terms and conditions
  • Detect and prevent fraud or misuse
  • Protect the App and users

3. How Your Information Is Shared

We may share your personal information as follows:

With Toast
Your data may be hosted and processed by Toast on our behalf.

Service Providers
Including:

  • Payment processors
  • Hosting and cloud services
  • Security and fraud prevention providers
  • Customer relationship management systems

Merchant-Directed Sharing

  • Delivery partners
  • Loyalty program providers
  • Marketing and advertising partners

Legal Requirements
We may disclose information:

  • To comply with laws or legal requests
  • To protect rights, safety, or security

Business Transfers
In connection with a merger, sale, or restructuring of the business

4. Your Privacy Choices

You have the following options within the App:

  • Access & Update Information: Edit your account details anytime
  • Delete Your Account: Available through App settings
  • Manage Notifications: Control marketing and push notifications
  • Disable Location Tracking: Through device settings
  • Advertising Preferences: Adjust in App privacy settings

Do Not Track
The App does not respond to “Do Not Track” browser signals.
Learn more: http://www.allaboutdnt.com

5. Data Retention

We retain your personal information only as long as necessary to:

  • Provide the App and services
  • Comply with legal obligations
  • Support legitimate business purposes

When no longer needed, data is securely deleted or anonymized.

6. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated in accordance with applicable law.

7. Contact Us

If you have questions about this Privacy Policy, please contact:
Banana Leaf ATL
Email: info@bananaleafatl.com

California Privacy Addendum (CCPA)

This section applies to California residents under the California Consumer Privacy Act (CCPA).

Categories of Personal Information Collected

  • Identifiers (name, email, IP address)
  • Customer records (contact details)
  • Commercial information (purchase history)
  • Internet activity (usage data)
  • Geolocation data
  • Inferences (preferences and behavior)

We do not collect:

  • Biometric data
  • Employment data
  • Education records
  • Protected classification data

Your Rights Under CCPA
You may have the right to:

  • Request access to your data
  • Request correction or deletion
  • Understand how your data is used

Requests may be limited as permitted by law.

Sensitive Personal Information

We may collect:

  • Precise Location Data (if enabled)
  • Dietary Preferences, which may imply allergies or religious considerations

This information is used only to provide and personalize services.
California residents may request to limit the use of sensitive data where applicable.

US State Privacy Addendum

This section applies to residents of states including Virginia, Colorado, Connecticut, Texas, Montana, Oregon, and Utah.

Your Rights May Include

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of personal data

To exercise your rights, contact us using the information above. Identity verification may be required.

Consent and Withdrawal

  • You may withdraw consent for location tracking at any time
  • You may remove dietary or preference data from your profile

Withdrawal does not affect prior lawful use.

Data Retention (US States)

We retain personal data only as long as reasonably necessary and in compliance with applicable laws.